As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business. Building a long-lasting relationship with our clients is our number one priority.
Mary Katherine Hatcher
The friendly voice you may hear answering the phone & greeting customers is Katherine Hatcher. Katherine joined our agency in 2011 as a customer service representative. She holds a Virginia Property & Casualty license and is currently working toward her CISR designation. Katherine provides excellent customer service to our clients and specializes in selling all personal lines of insurance.
Paul W. Setliff
Paul founded the agency in 1990 as a scratch agent with Erie Insurance. He continues to be actively involved with the day to day management of the agency, servicing his existing clients and soliciting prospective clients. Paul graduated from National Business College in Roanoke with an Associates degree in Business Management. He holds both Property & Casualty and Life & Health license in Virginia and North Carolina. He is a Certified Insurance Counselor (CIC) and member of Professional Independent Agents (PIA). Paul sells all lines of insurance specializing in Commercial accounts.
Sherrie L. Setliff
Sherrie began her career with Setliff Insurance Agency in 1994. Along with her husband, Paul, she is involved with the day to day operations of the agency. She holds a Virginia license in both Property & Casualty and Life & Health. She is a Certified Insurance Service Representative (CISR) and is currently working toward her CIC designation. Sherrie specializes in personal lines and life and health insurance