Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
The best!Sharon S., Virginia- The Setliffs are amazing people!!Brittany W., Virginia
- Always there when you need them!Cindy D., Virginia
“Always there when you need them! Highly recommend!!!”
- Always there 4 me & my family!!!!Stephanie W., Ridgeway, Virginia
“The Best!!!!!! 20 years plus!!! Always there 4 me & my family!!!!”
- LHOur business has been insured by Setliff Insurance for 17 years.Anonymous, Virginia
“Our business has been insured by Setliff Insurance for 17 years and we have had our personal insurance even longer. They are wonderful to work with, any issues I have, I just give them a call and it is handled. We have had several other insurance companies try to quote our business but no one seems to beat their prices. They might get close to the price but with such great, friendly service, I don’t even consider it.”
- THAnonymous, Bassett, VACustomer since Jan 2017
“No Problems here, Just walk in the office with any questions and get answers with a smile. Now that is what I call great service these days. The People at Setliff Insurance will try hard to make you feel at home !!”
- GRAnonymous, Ridgeway, VACustomer since Feb 2015
“Through Setliff Insurance Agents, we chose Erie Insurance for our auto and homeowners policies and have been extremely pleased with our interaction with Erie and with Setliff Insurance Agency. They have been nothing but helpful with handling all of our auto and home insurance claims.”
- LWAnonymous, Bassett, VACustomer since Jul 2024
“I have always heard good things about Setliff Insurance for years and finally after over 40 years with the same company I decided to give you a shot and I’m glad I did I just wish I had done it sooner. Everyone at Setliff Insurance is warm and helpful and have your best interests in mind. I will be sending family and friends to them for their insurance needs.”
- JRAnonymous, Bassett, VACustomer since Feb 2011
“You answer phone and help anyway you can. No machine , punch this number etc. I get to speak to a person!!!
I am treated like a friend.” - TAAnonymous, Collinsville, VACustomer since Aug 1990
“We have been a client for well over 30 years with no complaints. When our son’s house caught on fire Paul had things rolling in a matter of hours. Couldn’t imagine having to call a 1-800 number and hope to find someone to help. I have recommended Setliff Insurance a number of times.”
- WCAnonymous, Roanoke, VACustomer since Apr 1997
“We have dealt with Setliff Insurance since we first moved to Martinsville in 1996. They have always been there to answer our questions and are very pleasant in doing so. We would recommend them 100%.”
- DKAnonymous, Evington, VACustomer since Mar 1996
“We’ve been with Setliff Insurance for decades. Their rates are competitive with other insurance groups and when you file a claim there isn’t any kind of hassle. You just call Sherri or Paul, let them know what you need and it’s taken care of in a timely fashion. ”
- CMAnonymous, Collinsville, VACustomer since Jan 2004
“It does not matter which of the staff (Sherri, Carla, Megan, or Paul) they are always there to help answer my questions. Insurance is not a place you want to have to always to call because usually something bad has happened, but they are there to help you thru the process if you have a problem.”
- WRAnonymous, Bassett, VACustomer since Sep 2020
“Setliff Insurance provides friendly service and great communication. Especially when compared to “larger” agencies I have dealt with in the past.”
- WWAnonymous, Fieldale, VACustomer since Nov 2008
“Quality service = satisfaction!”
